High West Beard offers a full 30 day – 100% satisfaction guarantee on all beard care products. Because we are so proud of our product, we stand behind it and are confident enough to offer a very convenient return policy. We are extremely confident that we possess the best beard care products on the market, we stand completely behind our products in all areas. We have been able to gather feedback and testimonials from many of our customers. We are so confident in our product, that we are able to offer such a unique risk-free money back guarantee. You have absolutely nothing to lose!
Return and Refund Policy
Guarantee is for High West Beard care products and related products only.
Customer must contact High West Beard within 30 calendar days from purchase date in order to obtain a return authorization number. Packages marked “return to sender” or that do not have an RMA number written on the outside will be returned.
Customer must send back product to High West Beard, subject to a disposal/restocking fee. The refund will not be issued until we have received the return.
Customer is responsible for shipping costs for products that were provided by High West Beard.
If any beard care products are opened, the return will be subject to a 25% disposal/restocking fee.
Customer must have contacted us prior to return for an RMA number.
Customer will be credited a refund once High West Beard receives the returned product.
After 90 days all sales are final.